As the summer season winds down across Alberta, hotels that rely on seasonal staffing begin the process of closing out their operations. The end of the season is a pivotal moment, not just for logistics, but for relationships. A thoughtful and well-executed wrap-up can leave a lasting impression on your team and set the tone for successful recruitment in future seasons.
The Alberta Hotel & Lodging Association (AHLA) encourages hotel employers to approach seasonal staff departures with care, compliance, and a sense of appreciation. To support this transition, we've developed a step-by-step checklist to help you navigate the final stages of seasonal employment with confidence and clarity.
Key Areas to Focus On:
1. Final Pay Requirements
Timely and accurate final pay isn’t just good practice; it’s a legal obligation. Under Alberta's Employment Standards Code, employers must provide final pay within 10 days of the pay period's end or 31 days of the last day of work. This payment must include all outstanding wages, accrued vacation pay, overtime earnings, and any general holiday pay entitlements. Prompt processing of final pay not only ensures compliance but also reinforces trust and professionalism at the end of the employment relationship.
2. Vacation Pay & Entitlements
Don’t overlook unused vacation pay. Even if an employee didn’t take time off during their contract, any accrued vacation must be included in their final pay. This is a common area of confusion, so double-check your records to ensure compliance.
3. Staff Housing & Tenancy Rules
If your hotel provided staff accommodation, you must follow Alberta's Residential Tenancy Act when ending housing arrangements. The type of tenancy agreement (Fixed vs. periodic) determines the notice period required before asking staff to vacate.
For detailed guidance, visit the AHLA’s Staff Accommodations Page under “Special Notes for Seasonal Staff,” or reach out to our team at wehelphotels@ahla.ca.
4. Exit Processes & Feedback
Beyond collecting keys, uniforms, and company property, take time for a meaningful exit conversation. This can offer valuable insights into your team’s experience, highlight areas for improvement, and even spark ideas for next season’s operations. A simple thank-you and a chance to share feedback can go a long way in building loyalty and reputation.
So, as the leaves begin to turn and the pace slows, take a moment to wrap up the season with intention. Your team will thank you.