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Wildfire Preparedness for Hotels: Support Before, During & After a Crisis
April 3, 2025

Wildfire Preparedness for Hotels: Support Before, During & After a Crisis

As wildfires continue to impact Alberta, hotel owners and managers face the critical task of protecting their teams, guests, and properties. Whether you're preparing for a potential threat or recovering from an emergency, AHLA offers specialized resources and expert guidance tailored for hospitality. Here's how we support you—before, during, and after the crisis.

Before: Prepare Your Hotel, People & Air Quality

Preparation is your best defense against wildfire-related disruption. Taking proactive steps now can help ensure a faster, safer response when every second counts. That’s why we’re offering free emergency preparedness resources and training designed specifically for hotels. Our resources include guidance on:

  • Emergency preparedness best practices
  • Developing evacuation and temporary closure procedures
  • Maintaining essential operations during an emergency
  • Accommodating displaced guests safely and compassionately

Visit our Emergency Response Planning page  for immediate access to tools that can help your hotel build a comprehensive emergency plan. Wildfire smoke—even from distant fires—can significantly affect your indoor air quality, putting staff and guests at risk. Monitor air quality in your region and use our conversation guide to reduce exposure and maintain a healthy environment.

Stay informed with real-time updates from Alberta Emergency Alerts.

 

During: Stay Safe and Informed

When wildfires threaten or reach your area, staff and guest safety is your number one priority. Clear communication, calm leadership, and well-rehearsed procedures can make a world of difference. During a wildfire event, hotel managers should focus on:

  • Executing evacuation plans and coordinating with emergency services
  • Keeping staff and guests informed using trusted sources
  • Safeguarding critical systems and records
  • Supporting displaced guests and emergency responders if capacity allows.

If your hotel is temporarily closing, follow your shutdown protocols closely and maintain open communication with your insurance provider.

 

After: Recovery and Long-Term Support

Even after the flames are extinguished, the path to recovery can be complex. Rebuilding may go beyond structural repairs—delays due to permitting, supply chains, or staffing can all extend your recovery timeline.

Smoke and soot can start causing irreversible damage within hours.  AHLA members can get free consultations with experienced Paul Davis, fire restoration professionals who specialize in hotel properties. Find your local contact HERE

Long-term recovery takes time—often more than your insurance expects. Many policies only cover 12 months of lost income.

Do your business interuption coverage limits align with real-world rebuild timelines?

Consider extending your indemnity period to 24 or even 36 months to help ensure financial stability during recovery. The Hospitality Insurance Program, through our partnership with Western Financial Group, offers extended coverage options designed for Alberta’s hotel industry. Whether you're currently insured with HIP or not, AHLA and Western are here to help you navigate your options. 

To explore your options, contact Drew at 1-866-665-8990 or click HERE to learn more. 

Resilience Starts with Readiness

Preparedness isn’t panic—it’s powerful. With the right plans, resources, and expert support, Alberta’s hotels can face wildfire season with confidence and care.